Terms & Conditions

Welcome to Good Games Well Played LLC (“we,” “our,” “us”). By purchasing from or creating an account on our website, you (“you,” “your,” “customer”) agree to these Terms & Conditions.

1) Products & Sales

• We sell physical goods only (video games, consoles, accessories).
• All items are tested and verified prior to sale unless clearly marked as “Untested.”
• All items are sold as-is, with no warranties or guarantees beyond what is required by law.

2) Payments

• Online: processed via Stripe.
• In-person: cash accepted.
• Orders are not confirmed until payment is successfully processed.

3) Refunds & Returns

• No refunds or returns are accepted at this time.
• If an item is not as described, email LevelUp@GoodGamesWellPlayed.com and we will do our best to make it right.

4) Shipping & Delivery

• We ship to the United States only for purchases made on this website. International buyers can purchase via our eBay store.
• Orders ship within 1–2 business days of payment. Tracking is provided within that time.
• Delivery timelines are the responsibility of the carrier (USPS).
• We are not responsible for packages that are lost, stolen, or damaged in transit. Claims must be filed with USPS.

5) Accounts & Eligibility

• Customers may create an account for faster checkout and order history.
• You must be 18 years or older to register.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

6) Data & Privacy

• We collect personal information (name, shipping address, email) only to process and fulfill orders.
• We do not sell, share, or use your data for marketing.

Note: You may also want a separate Privacy Policy page for compliance clarity; we can generate one that mirrors this section.

7) Coupons, Store Credit & Promotions

• Coupons and store credits are non-transferable.
• Reselling coupons or misusing store credit is strictly prohibited and may result in order cancellation and/or account restriction.

8) Limitation of Liability

• All items are sold as-is.
• To the maximum extent permitted by law, our total liability for any claim related to a purchase is limited to the purchase price paid.
• We are not liable for any indirect, incidental, special, or consequential damages.

9) Dispute Resolution & Governing Law

• These Terms are governed by the laws of the State of Oregon, without regard to conflict-of-law principles.
• In the event of a dispute, the parties agree to attempt informal resolution first, then proceed to mediation or arbitration.
• If still unresolved, matters may be brought in a court of competent jurisdiction in Oregon.

10) Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised Effective Date.

11) Contact Us

Questions or concerns? Email us at LevelUp@GoodGamesWellPlayed.com.